Cuci88 Privacy Policy — How We Protect Your Information
Your privacy is cuci88's priority. This page explains the types of information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Effective Date: 1 January 2026. This policy is updated from time to time.
1. Information We Collect
When you register or use the cuci88 platform, we collect various types of information to ensure our services run smoothly and securely. Below are the main categories of information we collect:
Account Information
Includes your full name, email address, phone number, date of birth, and password provided during account registration. This information is required to verify your identity and keep your account secure.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address and screen resolution. This information is used to optimise how the platform displays on your device and to detect any suspicious activity.
Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (MYR), we retain transaction records including the payment method used, amount and time of transaction. Full card numbers or bank account details are not stored in our system — processing is handled by licensed payment providers.
Usage Data
We record how you interact with the platform — pages visited, games played, active session duration, and settings preferences. This data helps us continuously improve the overall user experience.
2. How We Use Your Information
All information collected by cuci88 is used responsibly and only for legitimate purposes. We do not sell or rent your personal information to any third party for marketing purposes.
Your information is used for the following purposes:
- Verifying user identity and managing user accounts.
- Processing MYR deposits and withdrawals accurately and securely.
- Providing effective customer support whenever you reach out to us.
- Sending important notifications related to your account, transactions, or platform updates.
- Detecting and preventing fraud, hacking, or platform abuse.
- Fulfilling legal obligations and regulatory requirements applicable in Malaysia.
- Analyses usage patterns for internal platform improvement purposes.
3. Cookies & Tracking
The cuci88 platform uses cookies — small text files stored in your browser — to enhance the user experience and ensure core platform functions work correctly. We use several types of cookies:
- Essential Cookies: Required for core functions such as login, session management, and security. Cannot be disabled.
- Preference Cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them each time.
- Analytics Cookies: Collecting anonymised data on how users interact with the platform, helping us identify areas for improvement.
You can manage or block cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help section.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
Cuci88 user data is stored on servers protected by multi-layered security measures, including data encryption, strict access controls and continuous monitoring. We employ encryption protocols to ensure data transmitted between your device and our servers remains secure at all times.
Your data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
Cuci88 does not share users' personal information with third parties except in the following circumstances:
- Licensed payment service providers who process MYR transactions on our behalf.
- Law enforcement agencies or government bodies when required under Malaysian law.
- Technical service providers that support platform operations, subject to strict confidentiality agreements.
In all cases, information sharing is limited to only the data necessary, and recipients are required to uphold equivalent data protection standards.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a cuci88 user in Malaysia, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or out of date, you may request a correction through the account settings section or by contacting customer support.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data. Such requests will be processed in accordance with applicable legal obligations.
- Right to Withdraw Consent: You may withdraw consent for non-essential data processing at any time, without affecting the validity of processing that has already taken place.
Changes to This Policy
Cuci88 reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices or legal requirements. Significant changes will be communicated via in-platform notifications or email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to the cuci88 support team via email at [email protected]. You may also refer to the FAQ page us for answers to common questions, or visit the Terms & Conditions page for more information on platform usage guidelines.
Your Data is Safe — Get Started with Confidence
Cuci88 is committed to protecting your privacy. Register an account and use the platform with full confidence that your information is handled responsibly.